What You Need to Know About Ticket Insurance: Protect Your Investment

  • 19/02/2025 - 10:46

Is ticket insurance a new concept to you? Or maybe you’re just looking to understand it better? Either way, you’ve come to the right place. In this article, we’ll break down the benefits of EXO Tickets and explain how our insurance policy works to protect your matchday plans.

For Premier League fans, buying a ticket isn’t just a purchase—it’s an investment in unforgettable memories. But life doesn’t always go to plan, and the last thing you want is to miss out on the match because of something unexpected. That’s where ticket insurance comes in, giving you peace of mind and financial protection. Let’s dive into the details.


What Is Ticket Insurance?

Ticket insurance is a safety net that covers the cost of your match ticket if you can’t attend due to specific, unforeseen circumstances. With Premier League tickets in high demand and prices often steep, having this protection can be a lifesaver.


Why Is Ticket Insurance Important for Premier League Matches?

  • High Ticket Costs: Premier League tickets, especially for big games, can set you back hundreds of pounds.
  • Limited Availability: If you miss out, there’s no guarantee you’ll get another chance, especially for sold-out matches.
  • Unpredictable Life Events: From sudden illness to travel delays, ticket insurance protects you against the unexpected.


EXO Tickets Insurance Policy

What Does Our Insurance Cover?

Our ticket insurance policy includes:

  • Event Cancellation or Rescheduling: If a match is cancelled or rescheduled by the organisers, you’re covered.


What Isn’t Covered?

While ticket insurance offers great protection, there are some limitations:

  • Voluntary Cancellations: If you decide not to attend for personal reasons, this isn’t covered.
  • Non-Ticket Expenses: Costs like travel, accommodation, or meals aren’t included unless specifically stated.
  • Late Claims: Make sure to file any claims within the timeframe set by the policy.


How We Ensure Ticket Authenticity

Our platform is designed for fans who have unused tickets and want to sell them—these sellers are known as brokers.

Before a broker can list tickets, they must go through a thorough account creation process, providing accurate details about themselves and how they acquired their tickets. To ensure trust and reliability, every ticket is carefully checked to confirm its authenticity.


EXO Tickets: Protecting Your Matchday Experience

At EXO Tickets, we’re committed to giving fans a safe and secure way to buy tickets. With our insurance policy and strict vetting process, you can focus on enjoying the game, knowing you’re covered.